Privacy Policy

Last updated: October 2025

Surety Engage values your privacy and is committed to protecting any personal information we collect through our website and related services. This policy outlines what data we collect, how we use it, and your rights regarding that information.

Who We Are

Our website address is: https://suretyengage.com.au

Surety Engage is a strategic consulting and solutions partner helping service-based businesses align their brand, marketing, and sales through customer insight, creative storytelling, and operational clarity.

Comments

When visitors leave comments on the site, we collect the data shown in the comments form, along with the visitor’s IP address and browser user agent string to assist with spam detection.

An anonymised string (also known as a hash) created from your email address may be provided to the Gravatar service to check if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/.
After approval of your comment, your profile picture (if applicable) is visible to the public alongside your comment.

Media

If you upload images to the website, please avoid including embedded location data (EXIF GPS). Visitors to the website can download and extract any location data from uploaded images.

Cookies

If you leave a comment on our site, you may choose to save your name, email address, and website in cookies. This is for your convenience, so you don’t need to re-enter your details when leaving another comment. These cookies last for one year.

If you visit our login page, we’ll set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we’ll set up several cookies to save your login information and display preferences:

  • Login cookies last for two days.

  • Screen options cookies last for one year.

  • If you select “Remember Me”, your login will persist for two weeks.

  • If you log out of your account, login cookies will be removed.

If you edit or publish an article, an additional cookie will be stored in your browser. This cookie includes no personal data and simply records the post ID of the article you edited. It expires after one day.

Embedded Content from Other Websites

Articles on this site may include embedded content (e.g. videos, images, or articles). Embedded content from other websites behaves in the same way as if you had visited the other website directly.

These external sites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content — including tracking your interaction if you have an account and are logged in to that site.

Who We Share Your Data With

If you request a password reset, your IP address will be included in the reset email.
Other than that, we do not share personal data with third parties except where required by law or as necessary to provide our services securely.

How Long We Retain Your Data

If you leave a comment, the comment and its metadata are retained indefinitely. This allows us to recognise and approve follow-up comments automatically rather than holding them in a moderation queue.

For users who register on our website (if applicable), we store the personal information provided in their user profile. All users can view, edit, or delete their personal information at any time (except their username). Website administrators can also view and edit that information as needed.

What Rights You Have Over Your Data

If you have an account on this site or have left comments, you may request an exported file of the personal data we hold about you, including any information you’ve provided. You may also request that we erase any personal data we hold about you, except where we are required to retain it for administrative, legal, or security purposes.

To make a request, please contact us at hello@suretyengage.com.au.

Where Your Data Is Sent

Visitor comments may be checked through an automated spam detection service.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Surety Engage
Email: hello@suretyengage.com.au
Website: https://suretyengage.com.au